Customer Service

Microcast: Your Word

In this microcast of The Jamie J Podcast it’s all about exactly what your word means. As a small business owner, the impact of words can make or break relationships. Having a positive perspective and using effective communication is essential to success. Want a great team and incredible customers? Do what you say you’re going…

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Serving Your Customers

Customer Service – Seems like it ain’t what she used to be. Yes, there have been significant shifts from then to now, but if you want to really stand out in the red ocean of services and service providers, then you need to have your customer service game ON POINT!

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Customer Service Hacks

Double your customer satisfaction (and create an avalanche of sales!) with these easy-to-implement customer service hacks. With a little effort from you and your team, customers will be raving about every bit of the experience they have with you!

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Values: The Rulebook For Success

Values. They’re more than fancy writing on the wall of your office. They’re the keys to creating raving fans, establishing a rock solid value chain, and are the number one most important factor when creating YOUR freedom as a Business Owner!

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Business, Work And Why It Might Not Be Right For You

Entrepreneurship is a HELL of a lot of work and if you don’t have the team (even if its just 1 person), the fortitude or the right mindset to make it happen, it’s likely that its not for YOU! Listen in as I get it on about running a business!

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Customer Service & Commitment

Are you hitting the mark with your customer service or are you way off base? Are you helping your customers or sending them off on wild goose chases? If you’re not practicing value first, then you’re missing the mark. Commitments are all about you sticking to your word – do you make promises and then…

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Insiders Elite – Paul Meredith CityCan Financial

In this edition of Insiders Elite, Mick and I have the absolute pleasure of speaking with Paul Meredith, the bestselling author of: Beat The Bank: How To Win The Mortgage Game in Canada and One of Canada’s TOP Mortgage Brokers. Paul shares with us such incredible insights into the Mortgage industry including what to look…

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The Time For Change Is NOW!

There’s never been a better opportunity for change and if your a company that’s not living the inside world by the same rules that you set and portray on the outside world, or if you’re an employee who’s stuck in the middle, now is the time to do something about it. This here is your…

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Scripts and Sales

In this episode of The Jamie J Podcast I share a recent conversation I had with a prospective “client” who turned out to be a fellow coach wanting to provide me with an opportunity. I share some of the secrets of outstanding rapport building, and how when YOU are offering you product or service, you…

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