Microcast: Your Word
In this microcast of The Jamie J Podcast it’s all about exactly what your word means. As a small business owner, the impact of words can make or break relationships. Having a positive perspective and using effective communication is essential to success. Want a great team and incredible customers? Do what you say you’re going...
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Stress Release 101
We’re your one stop shop for stress relief without the awkwardness of an adult massage! Join us in todays episode as we take a straight forward practical approach to understanding stress and exactly what you can do about it, or as I like to say, “takin’ that stress to the train station”.
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SOP’s For Success
Serving Your Customers
Customer Service – Seems like it ain’t what she used to be. Yes, there have been significant shifts from then to now, but if you want to really stand out in the red ocean of services and service providers, then you need to have your customer service game ON POINT!
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Accountability
Customer Service Hacks
Double your customer satisfaction (and create an avalanche of sales!) with these easy-to-implement customer service hacks. With a little effort from you and your team, customers will be raving about every bit of the experience they have with you!
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Talent: Hired vs Developed
The question of whether you want to hire or develop talent is one that all business owners must face. While hiring talent can be faster and easier, it doesn’t always lead to the best fit for your company. Developing your own talent takes more time and resources but can result in a better long-term investment....
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